{
  "name": "Qualy API glossary",
  "description": "Key terms used by the Qualy API.",
  "source": "https://docs.qualyhq.com/docs/terminology",
  "count": 18,
  "terms": [
    {
      "term": "Contact",
      "definition": "Contact is the end-user, it's your customer. The one performing the payment. The term \"Customer\" may also be used interchangeably."
    },
    {
      "term": "Tenant",
      "definition": "This is Qualy's customer, a business that is using Qualy to receive payments."
    },
    {
      "term": "Payment intent",
      "definition": "A payment intent is a payment entry. It may be on different `status` and it's what Qualy uses to send reminders, and accept payments/transactions against. It's called a payment intent, as it may never become \"paid\"."
    },
    {
      "term": "Transaction",
      "definition": "A transaction is created when Qualy needs to receive money or register money has been received. It's also used for refunds."
    },
    {
      "term": "Method/Payment method",
      "definition": "A payment may be paid by different methods (e.g. Credit Card, PayID, etc). Different entities in Qualy will have multiple methods associated to them."
    },
    {
      "term": "User",
      "definition": "A user is created by a \"super admin\" on Qualy, and it has access to the Dashboard."
    },
    {
      "term": "Order / Order item",
      "definition": "An order groups what a contact bought; each product or service in it is an order item. An order can be paid by one or many payment intents (e.g. a payment plan). See [Creating orders](/docs/guides/creating-orders)."
    },
    {
      "term": "Service",
      "definition": "A product or service in your catalog (e.g. \"Diploma of Business\"). Orders, order items, and subscriptions reference services."
    },
    {
      "term": "Subscription",
      "definition": "A recurring billing arrangement that automatically generates payment intents on a schedule. See [Creating subscriptions](/docs/guides/creating-subscriptions)."
    },
    {
      "term": "Partnership",
      "definition": "Another party you transact with or on behalf of — an agent, institution, or supplier. Suppliers on orders and splits affect how money is divided. See [payment splits](/docs/guides/creating-payment-splits)."
    },
    {
      "term": "Payment split",
      "definition": "The portion of a payment owed to a partnership (also called a split intent). Splits are calculated from the payment's items and the supplier attached to them."
    },
    {
      "term": "Payout",
      "definition": "Money Qualy sends out — to you (settlement) or to your partners. Distinct from a transaction, which records money coming in."
    },
    {
      "term": "Settlement currency",
      "definition": "When you want a contact to pay in a currency different from the payment's currency, the settlement currency is what they actually pay in. Qualy handles the FX. See [Creating payment intents](/docs/guides/creating-payment-intents)."
    },
    {
      "term": "Amounts (minor units)",
      "definition": "Every monetary amount in the API is an integer in the currency's minor units (cents). `100000` means $1,000.00."
    },
    {
      "term": "Authorization",
      "definition": "A direct-debit mandate — a contact's standing permission to debit their bank account (e.g. PayTo, PayID). Not to be confused with API authorization (your API key)."
    },
    {
      "term": "Dispute",
      "definition": "A chargeback: a cardholder questions a payment with their bank, and the amount is held until it resolves. See [Handling disputes](/docs/guides/handling-disputes)."
    },
    {
      "term": "Dunning",
      "definition": "Chasing overdue receivables — sending reminders (notices), logging attempts (chases), and tracking responses. Communications only; it never moves money. See [Dunning](/docs/guides/dunning)."
    },
    {
      "term": "Approval",
      "definition": "A maker-checker sign-off. An approval policy can require one or more approvers to authorize a money-moving action before it proceeds. See [Approvals](/docs/guides/approvals)."
    }
  ]
}